ISO 27001 vs SOC 2: Choosing the Right Framework
Both ISO 27001 and SOC 2 demonstrate your organization's commitment to information security, but they serve different purposes and have different strengths. This guide helps you understand which framework—or both—makes sense for your situation.
Key Takeaways
| Point | Summary |
|---|---|
| Output difference | ISO 27001 produces a certificate; SOC 2 produces an audit report |
| Geographic strength | ISO 27001 is stronger in EU/APAC; SOC 2 is more common in North America |
| Timeline | ISO 27001: 3-4 months; SOC 2: 4.5-6 months (includes observation period) |
| Control overlap | ~70% of controls are shared between frameworks |
| Best approach | Often both frameworks together for maximum market coverage |
Quick Answer: Choose ISO 27001 for EU/APAC enterprise customers and public sector contracts. Choose SOC 2 for North American SaaS buyers who want technical security validation. Consider both frameworks together if you serve customers globally—the ~70% control overlap (typically for SaaS companies) makes the combined path efficient.
Understanding the Fundamental Difference
ISO 27001: A Certificate
ISO 27001 certification demonstrates that your organization has implemented an Information Security Management System (ISMS) that meets the requirements of ISO/IEC 27001:2022. After a successful audit, you receive a certificate from an accredited certification body that remains valid for three years (with annual surveillance audits).
Key characteristics:
- Binary outcome: certified or not certified
- Listed in public certification registries
- Internationally recognized standard
- Emphasis on management system and continuous improvement
SOC 2: A Report
SOC 2 produces an audit report that describes your controls and provides an auditor's opinion on their effectiveness. The report covers a specific time period and provides detailed information about how your organization handles data security.
Key characteristics:
- Detailed attestation report (not a pass/fail certificate)
- Covers a defined audit period
- Strong focus on technical controls
- Particularly relevant for service organizations
Side-by-Side Comparison
| Aspect | ISO 27001 | SOC 2 |
|---|---|---|
| Developed by | International Organization for Standardization (ISO) | American Institute of CPAs (AICPA) |
| Output | Certificate | Attestation report |
| Validity | 3 years (annual surveillance) | Typically annual |
| Observation period | Not required | Required for Type 2 (3+ months) |
| Typical timeline | 3-4 months | 4.5-6 months |
| Geographic recognition | Global, strongest in EU/APAC | Primarily North America |
| Standard focus | Management system approach | Trust Services Criteria |
| Penetration testing | Not explicitly required | Often included in practice |
| Documentation | More extensive | Moderate |
*Timelines vary based on company size, complexity, and initial security readiness.
Geographic Considerations
When ISO 27001 Has More Weight
| Market | Why ISO 27001 |
|---|---|
| European Union | Recognized standard for enterprise procurement |
| UK | Often paired with Cyber Essentials for government work |
| Germany, France | Strong preference for ISO standards |
| Asia-Pacific | Default expectation in Japan, Australia, Singapore |
| Public sector | Government contracts often require ISO |
| Regulated industries | Financial services, healthcare in EU |
When SOC 2 Has More Weight
| Market | Why SOC 2 |
|---|---|
| United States | De facto standard for SaaS and cloud services |
| North American enterprise | Commonly requested in security questionnaires |
| Tech-savvy buyers | Appreciate detailed technical attestation |
| Venture-backed startups | Often expected by investors |
| SaaS-to-SaaS | Standard B2B expectation in tech sector |
Framework Structure Comparison
ISO 27001 Structure
ISO 27001:2022 includes:
- Clauses 4-10: Core ISMS requirements (context, leadership, planning, support, operation, evaluation, improvement)
- Annex A: 93 controls across four themes (organizational, people, physical, technological)
The emphasis is on building a management system that identifies risks and implements appropriate controls based on your specific context.
SOC 2 Structure
SOC 2 is organized around five Trust Services Criteria (TSC):
- Security (required)
- Availability (optional)
- Processing Integrity (optional)
- Confidentiality (optional)
- Privacy (optional)
Organizations select which criteria to include based on their services and customer requirements.
The ~70% Control Overlap
Typically for SaaS companies, ISO 27001 and SOC 2 share substantial overlap in the security controls they address:
| Control Area | ISO 27001 | SOC 2 |
|---|---|---|
| Access control | ✓ | ✓ |
| Change management | ✓ | ✓ |
| Incident response | ✓ | ✓ |
| Risk management | ✓ | ✓ |
| Vendor management | ✓ | ✓ |
| Encryption | ✓ | ✓ |
| Logging and monitoring | ✓ | ✓ |
| Business continuity | ✓ | ✓ |
| Security awareness | ✓ | ✓ |
This overlap means that pursuing both frameworks is significantly more efficient than pursuing them independently.
Timeline Comparison
ISO 27001 Timeline (No Observation Period)
| Phase | Duration |
|---|---|
| Implementation | 6-8 weeks |
| Internal audit | 1 week |
| Stage 1 audit | 1 week |
| Stage 2 audit | 1-2 weeks |
| Total | 3-4 months |
SOC 2 Type 2 Timeline (Observation Period Required)
| Phase | Duration |
|---|---|
| Implementation | 4-6 weeks |
| Observation period | 3-6 months |
| Audit | 2-4 weeks |
| Total | 4.5-6 months |
*Timelines vary based on company size, complexity, and initial security readiness.
The key difference: SOC 2 Type 2 requires a minimum observation period where controls must be operating. ISO 27001 has no such requirement—you implement, then audit.
Investment Comparison
Both frameworks have similar investment profiles, typically ranging from €10,000 to €50,000 depending on organization size and complexity. The factors that influence cost are similar:
| Factor | Impact on Both Frameworks |
|---|---|
| Organization size | More people = more documentation and audit time |
| Scope complexity | More systems = more controls to implement |
| Technical environment | Modern cloud stack vs. legacy systems |
| Existing security maturity | Better baseline = faster implementation |
Combined Efficiency
Pursuing both frameworks together offers meaningful efficiency:
| Approach | Relative Effort |
|---|---|
| ISO 27001 alone | 100% |
| SOC 2 alone | 100% |
| Both together | ~130-140% (not 200%) |
The shared controls mean you implement once and certify twice.
Making the Decision
Consider ISO 27001 First If:
- Your primary customers are in Europe or Asia-Pacific
- You're pursuing public sector or government contracts
- You need HDS (Health Data Hosting) certification
- Your enterprise customers specifically request ISO 27001
- You want a formal certificate to display
Consider SOC 2 First If:
- Your primary market is North America
- Your customers are SaaS companies or tech-savvy enterprises
- Penetration testing is frequently requested alongside compliance
- You serve as a service provider processing customer data
- Your investors or board expect SOC 2
Consider Both Frameworks If:
- You serve customers globally
- Different customer segments have different requirements
- You want maximum market coverage
- You're building for long-term enterprise sales
Pursuing Both Frameworks
Strategic Sequencing
Many organizations find it efficient to pursue both frameworks with strategic timing:
Option 1: ISO 27001 First
- Achieve ISO 27001 certification (3-4 months)
- Begin SOC 2 observation period immediately after
- Complete SOC 2 Type 2 (~3 months later)
- Total: ~6 months for both
Option 2: Parallel Implementation
- Implement controls for both frameworks simultaneously
- Achieve ISO 27001 first (no observation period)
- Complete SOC 2 Type 2 after observation period
- Total: ~5-6 months for both
Option 3: Add Second Framework Later
- Complete one framework fully
- Add the second framework leveraging existing controls
- Incremental effort: 6-8 weeks for the second framework
Practical Considerations
| Consideration | Recommendation |
|---|---|
| Unified policies | Write policies that satisfy both frameworks |
| Evidence collection | Set up automation that serves both audits |
| Documentation | Use a single compliance platform |
| Audit coordination | Different auditors, but similar evidence |
Common Questions
Can ISO 27001 satisfy SOC 2 requirements?
Not directly. While there's significant overlap, they're separate attestations. Customers who request SOC 2 typically want the SOC 2 report specifically. However, having ISO 27001 makes achieving SOC 2 significantly easier.
If I have SOC 2, do I still need ISO 27001?
Depends on your market. If your customers are primarily in North America and satisfied with SOC 2, you may not need ISO 27001. But for EU/APAC expansion or public sector opportunities, ISO 27001 often becomes necessary.
Which is more rigorous?
They're rigorous in different ways. ISO 27001 emphasizes management system maturity and continuous improvement. SOC 2 provides detailed attestation about control effectiveness. Neither is inherently "harder"—they simply have different focuses.
Do auditors for one framework recognize the other?
Auditors are generally aware of both frameworks and understand the overlap. Having one framework in place demonstrates security maturity, which can streamline the audit for the second framework.
The Bastion Approach
We help organizations navigate both frameworks efficiently:
| Challenge | Our Approach |
|---|---|
| Framework selection | Help you understand which framework(s) your market requires |
| Unified implementation | Build controls that satisfy both frameworks from the start |
| Efficient documentation | Single set of policies that address both standards |
| Coordinated audits | Manage the relationship with multiple auditors |
| Ongoing maintenance | Support for surveillance audits and annual SOC 2 reports |
Not sure which framework is right for your situation? Talk to our team and we'll help you evaluate your options.
Sources
- ISO/IEC 27001:2022 - Information security management systems standard
- AICPA SOC 2 - Trust Services Criteria
- AICPA Trust Services Criteria - SOC 2 framework details
