GDPR8 min read

Legal Bases for Processing: When You Can Use Personal Data

Under GDPR, every processing activity requires a valid legal basis. Understanding the six available legal bases and when each applies helps organizations build compliant operations from the ground up.

Key Takeaways

Point Summary
6 legal bases Consent, Contract, Legal Obligation, Vital Interests, Public Task, Legitimate Interests
Most common for startups Contract (service delivery), Legitimate Interests (business ops), Consent (marketing)
Consent requirements Freely given, specific, informed, unambiguous, easy to withdraw
Legitimate Interests Requires balancing test (your interest vs. individual's rights)
Document before processing You must identify legal basis before collecting data, not after

Quick Answer: You need one of 6 legal bases to process personal data. Most startups use: Contract (core service), Legitimate Interests (business operations), and Consent (marketing). Document your legal basis before any processing begins.

The Six Legal Bases

GDPR provides exactly six legal bases for processing personal data. You must identify and document at least one before any processing begins.

  1. Consent. Individual agrees to specific processing
  2. Contract. Processing needed to fulfill an agreement
  3. Legal Obligation. Required by law
  4. Vital Interests. Protecting someone's life
  5. Public Task. Official government functions
  6. Legitimate Interests. Business need balanced against user rights

Legal Basis 1: Consent

Consent is the most well-known basis but has strict requirements.

Requirements for Valid Consent

Requirement Meaning
Freely Given No pressure, no bundling with services
Specific Separate consent for different purposes
Informed Clear explanation of what they're agreeing to
Unambiguous Clear affirmative action (no pre-ticked boxes)
Withdrawable Easy to withdraw at any time

When to Use Consent

Good use cases:

  • Marketing emails and newsletters
  • Optional cookies and tracking
  • Sharing data with third parties
  • Processing special category data
  • Using data for new, incompatible purposes

Poor use cases:

  • Core service functionality (use Contract instead)
  • When there's a power imbalance (employer/employee)
  • When users have no real choice

Consent Implementation

Collection:

  • Clear explanation of processing purpose
  • Separate checkboxes for different purposes
  • No pre-ticked boxes
  • Link to full privacy policy
  • Record timestamp and exact wording

Storage:

  • Log consent timestamp
  • Record version of consent text
  • Document how consent was obtained
  • Link to user identifier

Withdrawal:

  • Easy to find withdrawal option
  • As easy to withdraw as to give
  • Process withdrawal promptly
  • Stop processing after withdrawal

Legal Basis 2: Contract

Use this basis when processing is necessary to fulfill a contract with the individual.

When Contract Applies

Processing Activity Contract Basis Valid?
Processing order and shipping address Yes
Sending purchase confirmation Yes
Providing the subscribed service Yes
Account creation for service access Yes
Marketing to existing customers No (see ePrivacy "soft opt-in" below)
Sharing with third-party advertisers No (use consent)

Key Requirements

  • Contract must exist or be about to be entered into
  • Processing must be objectively necessary for the contract
  • Cannot use to justify processing you simply want to do
  • Document the connection between processing and contract

Pre-Contractual Steps

You can also process data for steps at the individual's request before entering a contract:

  • Quote requests
  • Service inquiries
  • Trial account setup
  • Application processing

Legal Basis 3: Legal Obligation

Use when processing is required to comply with the law.

Common Legal Obligations

Obligation Processing Required
Tax Laws Financial records retention
Employment Law Employee records
Anti-Money Laundering Identity verification
Health & Safety Incident records
Court Orders Disclosed information

Requirements

  • Must be a specific legal requirement (not just "good practice")
  • Document the specific law requiring the processing
  • Only process what the law requires
  • EU or member state law (not foreign laws)

Legal Basis 4: Vital Interests

Use only when processing is necessary to protect someone's life.

When Vital Interests Applies

This is an emergency basis for truly life-threatening situations:

  • Medical emergencies
  • Humanitarian crises
  • Life-threatening situations

Rarely applicable for startups unless you operate in healthcare, emergency services, or similar sectors.

Limitations

  • Cannot use when another legal basis is available
  • Not for general health and wellness
  • Must be genuinely life-threatening
  • Document the emergency circumstances

Legal Basis 5: Public Task

Use when processing is necessary for official government functions.

Applicability

This basis is primarily for:

  • Government bodies
  • Organizations exercising official authority
  • Public interest tasks defined in law

Rarely applicable for private startups unless you're contracted to perform public functions.

Legal Basis 6: Legitimate Interests

The most flexible basis, but requires careful balancing.

The Statutory Test (Article 6(1)(f))

Article 6(1)(f) permits processing when necessary for legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, in particular where the data subject is a child.

This is the actual legal requirement. To help organizations conduct this assessment systematically, the European Data Protection Board (EDPB) and its predecessor (Article 29 Working Party) developed a recommended methodology.

The Three-Part Test (EDPB/WP29 Methodology)

While not a statutory requirement, documenting a legitimate interests assessment (LIA) using this three-part framework is recommended practice and demonstrates due diligence:

Part 1: Purpose Test

  • What is your legitimate interest?
  • Is it lawful and clearly articulated?
  • Is it a real and present interest?

Part 2: Necessity Test

  • Is processing actually necessary for this purpose?
  • Is there a less intrusive way to achieve it?
  • Is the processing proportionate?

Part 3: Balancing Test

  • What impact does processing have on individuals?
  • Would individuals expect this processing?
  • What is the nature of the data (sensitive)?
  • Are any individuals vulnerable (children)?
  • What safeguards can you implement?
  • Can individuals object or opt out?

Common Legitimate Interests

Interest Typically Valid Considerations
Fraud Prevention Yes Essential business protection
Network Security Yes Protecting systems and users
Direct Marketing Sometimes Works with ePrivacy "soft opt-in" for existing customers; new contacts need consent
Analytics Usually Aggregate/anonymize where possible
Intra-Group Transfers Usually Document business necessity
Customer Service Improvement Usually Reasonable expectation
Legal Claims Yes Establishing/defending claims

Legitimate Interests Limitations

Cannot use for:

  • Processing that overrides individual rights
  • Special category data (requires a separate Article 9(2) basis—see below)
  • When consent was refused
  • When there's significant impact on individuals

Special Category Data: Article 9(2) Bases

Special category data (health, biometric, racial/ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, sex life/orientation) cannot be processed under legitimate interests. Article 9(2) provides 10 specific bases:

Basis When It Applies
Explicit consent Individual explicitly agrees to the specific processing
Employment/social security law Required for employment or social protection obligations
Vital interests Protecting life when individual cannot consent
Legitimate activities of foundations/associations Non-profits processing members' data with appropriate safeguards
Manifestly public data Individual has clearly made the data public themselves
Legal claims Establishing, exercising, or defending legal claims
Substantial public interest Processing necessary for reasons of substantial public interest
Medical/health purposes Healthcare, occupational medicine, health system management
Public health Protecting against cross-border health threats, ensuring quality of care
Archiving/research purposes Scientific, historical research, or statistical purposes with safeguards

Key point: Explicit consent is just one option. Many organizations processing health data, for example, rely on the medical purposes basis rather than consent.

Choosing the Right Legal Basis

Use this decision framework:

Is processing required by law?

  • Yes → Legal Obligation

Is there a contract requiring this processing?

  • Yes → Contract

Do you want to ask permission?

  • Yes → Consent

Do you have a genuine business need?

  • Yes → Consider Legitimate Interests (complete LIA assessment, implement safeguards, provide opt-out)

Is this a life-threatening emergency?

  • Yes → Vital Interests

Are you a public authority?

  • Yes → Public Task

Documenting Your Legal Basis

For each processing activity, document:

Element Documentation Required
Processing Activity Clear description of what you're doing
Data Categories Types of personal data involved
Legal Basis Which of the six bases applies
Justification Why this basis is appropriate
For Consent How obtained, timestamp, version
For Legitimate Interests Full LIA assessment
For Legal Obligation Specific law reference

Common Startup Scenarios

Scenario Recommended Legal Basis
User account creation Contract
Service delivery Contract
Purchase transactions Contract
Marketing emails (new users) Consent
Marketing (existing customers) ePrivacy "soft opt-in"* + Legitimate Interests
Analytics Legitimate Interests
Essential cookies Legitimate Interests/Contract
Marketing cookies Consent
Fraud prevention Legitimate Interests
Sharing with ad networks Consent

**The existing customer marketing exemption derives from ePrivacy Directive Article 13(2), not GDPR alone. This permits marketing without prior consent only when: (1) contact details were obtained from a sale, (2) marketing is for similar products/services, and (3) an easy opt-out is provided at every contact. National implementations vary—check local law. See also GDPR Recital 47.*

How Bastion Helps

Selecting and documenting legal bases requires careful analysis of your specific processing activities. Working with experienced partners helps ensure your approach is defensible and well-documented.

Challenge How We Help
Basis Selection Expert guidance on choosing appropriate bases for your use cases
LIA Documentation Templates and support for legitimate interests assessments
Consent Management Implementation of compliant consent mechanisms
Audit Trail Streamlined documentation and evidence collection
Ongoing Review Regular reviews to ensure legal bases remain appropriate as your business evolves

Having additional expertise helps get these foundational decisions right the first time, avoiding the need for costly corrections when issues surface during audits or regulatory inquiries.


Questions about legal basis selection for your processing activities? Talk to our team →