CCPA7 min read

CCPA Sensitive Personal Information: Categories and Requirements

The California Privacy Rights Act (CPRA) introduced "sensitive personal information" (SPI) as a distinct category with heightened protections. Understanding SPI is critical for businesses that collect this high-risk data.

Key Takeaways

Point Summary
What it is A subset of personal information requiring additional protections
When introduced CPRA amendments (effective January 1, 2023)
Consumer right Right to limit use to specific purposes
Required link "Limit the Use of My Sensitive Personal Information"
Key difference from GDPR Consumer must actively limit use (vs. GDPR's opt-in approach)

Quick Answer: Sensitive personal information includes Social Security numbers, financial account credentials, precise geolocation, race/ethnicity, religious beliefs, union membership, private communications, genetic data, biometrics, health data, sex life/orientation, and immigration status. Consumers can limit its use to specific purposes.

What is Sensitive Personal Information?

Sensitive personal information (SPI) is a subset of personal information that the CPRA recognizes as deserving heightened protection due to the potential harm from its misuse.

Characteristic Details
Definition Personal information revealing or consisting of specific categories
Standard Information that could seriously harm individuals if exposed
Consumer control Right to limit use and disclosure
Business obligation Provide "Limit" link and honor limitations

Categories of Sensitive Personal Information

Government Identifiers

Data Type Examples
Social Security number Full or partial SSN
State identification Driver's license number, state ID number
Passport number Full passport identifier
Other government IDs Tax ID, military ID, immigration documents

Financial Account Access

Data Type Examples
Account numbers Bank account, investment account numbers
Access credentials Combined with passwords, PINs, security codes
Payment cards Credit or debit card numbers with security info

Note: The account number alone is personal information. It becomes SPI when combined with access credentials.

Precise Geolocation

Characteristic Details
Definition Location within a radius of 1,850 feet (approximately 564 meters)
Examples GPS coordinates, cell tower triangulation, Wi-Fi location
Not included City-level location, ZIP code, general region
Use cases Navigation, location-based services, tracking

Protected Characteristics

Data Type Examples
Racial origin Self-identified race or ethnicity
Ethnic origin Heritage, national origin indicators
Religious beliefs Faith, denomination, religious practices
Philosophical beliefs Ethical or moral convictions
Union membership Labor union affiliation

Genetic Data

Data Type Examples
DNA Genetic test results, sequencing data
Family history Genetic family health history
Biological relationships Paternity, ancestry information
Inherited traits Genetic markers for conditions

Biometric Information

Data Type Requirements
Fingerprints When used for identification
Face geometry Facial recognition data
Voice prints Voice pattern analysis
Retina/iris scans Eye pattern data
Other unique identifiers Gait, keystroke dynamics, etc.

Key qualifier: Biometric data is SPI only when processed to uniquely identify a consumer.

Private Communications

Data Type Conditions
Mail contents When business is not intended recipient
Email contents When business is not intended recipient
Text messages When business is not intended recipient
Other messages Private communications the business intercepts or accesses

Exception: If the business is the intended recipient of the communication, it is not considered SPI.

Health Information

Data Type Examples
Medical history Past diagnoses, treatments, procedures
Current conditions Active health issues, chronic conditions
Mental health Psychological conditions, therapy records
Disabilities Physical or mental disability information

Sex Life and Sexual Orientation

Data Type Examples
Sexual orientation LGBTQ+ status
Sex life information Intimate details, dating preferences
Related inferences Derived sexual orientation data

Immigration Status (Added 2024)

Data Type Examples
Citizenship status Whether the consumer is a citizen
Immigration status Visa type, residency status, work authorization

Assembly Bill 947, effective January 1, 2024, added immigration and citizenship status to the SPI categories.

Consumer Rights for Sensitive Personal Information

Right to Limit Use

Consumers can direct businesses to limit the use of their SPI to specific purposes.

Aspect Details
Consumer action Request to limit SPI use
Effect Business restricted to permitted purposes
Mechanism "Limit the Use of My Sensitive Personal Information" link
Alternative Combined link with sale/sharing opt-out

Permitted Uses After Limitation

When a consumer limits SPI use, businesses may only use it for:

Permitted Purpose Examples
Perform services requested Completing a transaction, providing requested services
Ensure security Detecting breaches, protecting against fraud
Maintain quality Verifying product quality, safety
Short-term transient use Contextual advertising (same interaction)
Perform services for business Service provider activities under contract
Debug and repair Identifying and fixing errors
Protect rights Legal compliance, defense of claims

Uses Requiring Explicit Consent

If a business wants to use SPI beyond permitted purposes after a consumer limits use, it must obtain explicit consent.

Requirement Details
Consent type Affirmative, informed, freely given
Disclosure Clear explanation of intended uses
Revocability Consumer can withdraw consent
Documentation Maintain consent records

Business Obligations for SPI

Notice Requirements

Disclosure Location
Categories collected Privacy policy
Purposes of collection Privacy policy and at-collection notice
Consumer rights Privacy policy
How to limit use Privacy policy and designated link

Link Requirements

Requirement Details
Link text "Limit the Use of My Sensitive Personal Information"
Placement Homepage, privacy policy
Alternative Combined with opt-out: "Do Not Sell or Share/Limit Use"
Functionality Must actually limit use upon request

Data Minimization

Principle Application to SPI
Collection Only collect SPI reasonably necessary for disclosed purposes
Retention Do not retain longer than reasonably necessary
Use Only use for purposes disclosed at collection

SPI vs. Regular Personal Information

Aspect Personal Information Sensitive Personal Information
Definition Identifies, relates to, or could be linked to a consumer Subset revealing specific high-risk categories
Consumer right Know, delete, correct, opt-out All PI rights plus right to limit use
Default status Can collect with notice Can collect with notice but must allow limiting
Risk level Varies Consistently high
Link required Opt-out link Both opt-out and limit links

Comparison with GDPR Special Categories

Aspect CCPA/CPRA GDPR
Terminology Sensitive personal information Special categories of personal data
Default Collection permitted with notice Processing prohibited by default
Consumer role Must request limitation Opt-in consent or legal basis required
Categories overlap Yes, significant overlap Yes, significant overlap
Unique to CCPA Financial credentials, precise geolocation, private communications Political opinions (as category)

Common Questions

Is all health data SPI?

Health data "collected and analyzed concerning a consumer's health" is SPI. Incidental health information (like ordering a product for someone with allergies) may not rise to the SPI level, but businesses should err on the side of caution.

What about inferences?

Inferences about SPI categories (e.g., inferring sexual orientation from behavior) are treated as SPI.

Must I have a separate SPI link?

No. You may combine the "Limit the Use of My Sensitive Personal Information" functionality with your opt-out link, using combined language.

What if I need SPI for my core service?

You can use SPI for performing the services requested by the consumer. The limitation applies to secondary uses beyond the primary service.

Does the right to limit apply to service providers?

Businesses must instruct their service providers and contractors to also limit SPI use when a consumer exercises this right.

Implementation Checklist

  • Identify all SPI categories you collect
  • Map SPI to business purposes
  • Update privacy policy to disclose SPI categories and purposes
  • Create or update "Limit the Use of My Sensitive Personal Information" link
  • Build mechanism to track and honor limitation requests
  • Update service provider contracts for SPI handling
  • Train staff on SPI identification and handling
  • Implement consent mechanisms for non-essential SPI uses

How Bastion Helps

Handling sensitive personal information requires careful attention to data categorization, consumer rights, and processing controls.

Challenge How We Help
SPI identification Data mapping to identify SPI across systems
Compliance mechanisms Implementation of limit-use functionality
Policy updates Privacy notice language for SPI disclosures
Consent management Systems for obtaining and tracking SPI consent
Service provider contracts Addenda for SPI handling requirements

Need help managing sensitive personal information under CCPA? Talk to our team →


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