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How Twin Achieved
SOC 2 Compliance in 3 weeks
Company Overview
Twin
Twin is a pre-Series A start-up developing cutting-edge autonomous AI agent technology. As a company building AI-driven solutions that access sensitive customer data, Twin prioritized security from the outset. To meet enterprise security expectations and seamlessly integrate with customer environments, achieving SOC 2 compliance was a key milestone. Twin partnered with Bastion to enhance its security posture and successfully obtain SOC 2 certification without disrupting innovation.
The Challenge
Balancing Product Features with Compliance and Security
Twin had always planned for SOC 2 compliance as a strategic necessity. While the company followed software security best practices from day one, the path to formal compliance posed several challenges:
- Lack of structured security policies: No formalized access control and change management procedures.
- AI-Specific Security Risks: Developing state-of-the-art autonomous AI agents introduced new security challenges, including model extraction, prompt injections, and AI jailbreaking going beyond standard SOC 2 requirements.
- Compliance Bottlenecks: As a fast-growing, early-stage startup, Twin needed to balance competing priorities. With limited engineering bandwidth, the team had to focus on differentiating product features while ensuring compliance processes didn’t slow development.
To achieve SOC 2 compliance efficiently, Twin needed a security partner that understood AI-driven technologies and could provide hands-on support to implement robust security controls.
The Solution
Implementing Robust Security Controls for AI-Driven Development
Bastion implemented a comprehensive security and compliance framework tailored to Twin’s AI-driven business model:
- AI-Focused SOC 2 Security Program: Designed and implemented security controls specifically addressing risks related to AI model security, adversarial threats, and data protection.
- Penetration Testing & AI Jailbreak Assessments: Conducted rigorous penetration testing, including stress-testing AI models against prompt injections, adversarial perturbations, and model leakage threats.
- Streamlined Access Management: Enforced Single Sign-On (SSO), IAM security improvements, and multi-factor authentication (MFA) across critical development environments and customer data access points.
- Change Management Process & Secure Development: Introduced structured change control policies, ensuring that models and software updates followed secure deployment workflows.
- Security Training: Provided ongoing training for Twin’s employees on security best practices and compliance requirements.
Hands-on Implementation Support: Assisted in remediating security gaps, improving infrastructure security, and refining risk assessment and policy management processes.
With Bastion, we transformed our security approach from ad-hoc processes to a fully structured, AI-aware SOC 2 compliance framework—all without slowing down AIdevelopment. Bastion’s expertise in AI security and hands-on approach made complianceseamless.
Hugo Mercier
CEO, Twin
The Impact
Enhancing AI Security & Compliance with less than 15 Hours of Engineering Effort
By partnering with Bastion, Twin successfully:
- Achieved SOC 2 Type 1 & Type 2 certification in less than 15 hours of Twin’s engineering time, reinforcing trust with enterprise customers.
- Strengthened AI security posture, mitigating risks related to AI model misuse, adversarial attacks, and unauthorized data access.
- Improved operational efficiency, enabling structured workflows and automated compliance processes to streamline AI security management.
- Reduced engineering effort on security-related tasks, allowing AI researchers and developers to focus on core innovations.
- Enhanced legal and regulatory compliance, ensuring AI models met data protection and ethical AI standards.
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